PATRICK GULDAN
4383 Marland Drive
Columbus, Ohio 43224
patrickguldan@gmail.com
I have a diverse employment background; I have worked with many different types of computer systems and users. I have provided systems design, desktop support, network administration, and developed solutions that enhanced business performance. I am seeking a challenging opportunity that utilizes my skills and develops new capabilities.
PROFESSIONAL EXPERIENCE
CARDINAL HEALTH, DUBLIN, OH – Microsystems Analyst
JAN. 2006-PRESENT
•Troubleshoot user support issues including operating system, data integrity, and software problems.
•Conducted build and configuration of guests on VMWare ESX Server
•Image, configure, and deploy corporate personal computer systems.
•Executed move of 130 computer systems and phone equipment from multiple locations to new single location as part of departmental reorganization project.
•Conducted Active Directory migrations from NT 4.0 based network to Windows 2003 network.
•Serve as Apple Macintosh support technician.
•Executed several equipment disposal projects while keeping meticulous inventory records.
•Hired as temporary contractor in January 2006 and transitioned to permanent position in June of 2006.
DUKE REALTY CORPORATION, DUBLIN, OH – Technical Coordinator
NOV. 2000-NOV.2005
•Served as direct support for 150 users with duties including troubleshooting, research, discovery and implementation of business enhancing technical solutions
•Administered Windows Server environment including Active Directory and Exchange servers and 140 client workstations in the Columbus and Cleveland offices
•Setup and configured all workstation systems for new personnel
•Directed rollout of multifunction document production devices (print, scan, fax), including thorough troubleshooting and end user training
•Designed and implemented building access control system in Columbus office
•Administrated Veritas Backup Exec backup solution for multiple sites
•Assisted in development of disaster recovery plan to protect the core information systems to maintain business continuity
•Led joint IT/Marketing initiative to a create web based marketing and customer reporting platform
•Co-Chair of Community Service Committee and member company Diversity Council
•Promoted to Technical Coordinator in December, 2003 from Associate Technical Coordinator.
FREEDOM CENTER, MOUNT VERNON, OH – Systems Consultant
MAY 2000-SEPT. 2000
•Designed and implemented Windows file and database server for 20 user network
•Enabled scheduling system for administrative and professional staff to jointly manage client-services sessions
•Setup new Windows based network to enable better file and information sharing
•Conducted extensive end user training of new system capabilities
MIAMI UNIVERSITY FIELD SERVICES, OXFORD, OH – Student Field Technician
AUG. 1999-MAY 2000
•Provided networking support on Windows and Macintosh platforms for university network end users
•Serviced and maintained network hardware (CAT5 wiring, routers, and switches)
•Conducted comprehensive uninterruptible power supply (UPS) maintenance program involving testing and replacing batteries on devices deployed in live environment
TRW AUTOMOTIVE, MOUNT VERNON, OH – Technical Services Intern
MAY 1999-AUG. 1999
•Maintained Windows 98/NT 4.0 desktops in manufacturing environment
•Upgraded Client desktops from Windows 95 to Windows 98
•Maintained desktop client connection to Novell server based network
•Serviced and maintained network hardware (CAT5 wiring and switches) devices deployed in live environment
TECHNICAL SKILLS
HARDWARE:
Networked Printing, Multi-Function Document Production Devices, Personal Technology
Infrastructure, Backup and Recovery, laptop, desktop and server x86 hardware, Router
Hardware, Fibre Channel Storage Network, Dell Hardware Certified
SOFTWARE:
Microsoft Office Suite, Veritas Backup Exec, Microsoft Project, Microsoft Visio, KixStart
Scripting (4.x), Altiris Management System, Dame Ware system tools, Microsoft Exchange
Server, Active Directory Technology, Group Policy, VMWare Server
OPERATING SYSTEMS:
Windows 2000 Server, Windows 2000 Workstation, Windows XP, Windows Server 2003,
Linux Workstation, Apple Macintosh OSX
EDUCATION
MIAMI UNIVERSITY, OXFORD, OHIO
BACHELOR OF ARTS (MAJORS: HISTORY AND POLITICAL SCIENCE)
REFERENCES
References are available upon request.
